Website owner
This website, premiumbikerental.es, and the Premium Bike Rental service are owned and operated by:
Tuscany Ride a bike - Italy
Trading as Premium Bike Rental
Tax ID (P. IVA): L-716625-R
Registered office: Carrer Pau Casals 10, 3r pis, AD500 Andorra la Vella, Andorra
Operating base: Hotel Cap Negret, Partida Cap Negret 7, 03590 Altea, Alicante, Spain
Our business is the rental of road bicycles and related equipment to visitors on the northern Costa Blanca, from our base at Hotel Cap Negret in Altea and by delivery to customers' accommodation.
Using this website
By browsing this site you agree to use it lawfully and in good faith. You may not use it to send unsolicited messages, to attempt to gain access to systems you are not authorised to use, to introduce malicious code, or in any way that damages the site or interferes with other people's use of it.
The information on this site is provided in good faith and is intended to describe our service. We try to keep it accurate and up to date, but details such as availability, prices and route conditions can change, and we may update or remove content without notice.
Bookings and rental terms
Bookings made through this site are processed by the Ride in the Box booking system. The price, the deposit, the rental period and the conditions of hire (including your responsibilities for the bike while it is in your care, insurance, damage and theft) are those shown to you and accepted at the time of booking. Those conditions form the contract between us; this legal notice does not replace them.
If anything in the booking conditions is unclear, contact us before you book and we will explain it plainly.
Intellectual property
The text, photographs, route descriptions, maps, logos and design of this site belong to Tuscany Ride a bike - Italy or are used with permission from their owners. You are welcome to view, print and share pages for your own personal, non-commercial use. Any other reproduction, distribution or modification requires our prior written consent.
Bicycle brand names and logos shown on the site belong to their respective manufacturers and are used only to identify the bikes we rent.
Liability
We take reasonable care to keep this site available and free of errors and malicious code, but we cannot guarantee uninterrupted access and we accept no liability for loss arising from the site being unavailable or from reliance on information published on it, except where the law does not allow such liability to be excluded.
Route suggestions are published for general guidance only. Road cycling carries inherent risk. You are responsible for judging your own ability, the weather, traffic and road conditions on the day, and for riding within the law.
Links to other websites
This site links to third-party websites, including the Ride in the Box booking system, mapping services and GPX downloads. We do not control those sites and are not responsible for their content or their handling of your data. Their own terms and privacy policies apply.
Personal data
How we collect and use personal data is explained in our privacy policy.
Complaints and dispute resolution
If you have a complaint, please tell us first at post@premiumbikerental.es — most problems are quickest to fix in a direct conversation. Official complaint forms (hojas de reclamaciones) are available on request at our base in Altea.
Consumers in the European Union may also use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr.
Applicable law
This legal notice and your use of the site are governed by Spanish law. Any dispute will be heard by the courts of the place where the consumer is resident, or otherwise by the courts of Alicante, Spain.